Frequently Asked Questions to Help

You Prepare For A Wonderful Rafting Adventure!

When is the rafting season?

Every day from May 1st through Sept. 30th.  Call for April or October rafting as it is weather dependent.

What should I bring?

We provide all the necessary equipment and safety features.  You need only wear clothes that can get wet and prepare for sun and wind exposure with sunscreen, hats, and a water bottle if you like.  A towel and dry change of clothes are nice for after the trip.

What should I wear?

Bathing suits or T-shirt and shorts is recommended as well as a light-weight nylon windbreaker.  Heavy cotton clothing, such as sweatshirts or jeans, will absorb the cold water leaving you to freeze, so it is better to wear only nylon or taslon materials and store heavier clothes in your vehicle or lockers for after the trip.  Wetsuits and scuba boots are recommended for May and September rafting so bring them if you own one.  We have nice wetsuit rentals available.

Do I need previous experience?

We have raft trips available for all levels of experience.  Our most popular trips are family oriented so no previous experience is necessary and children are always welcome.  In high water (early June to mid-July) more adventurous trips can be arranged.

What times do the trips leave?

Trips leave right on schedule - times may vary throughout the season.  Be certain to CHECK-IN at least 30-45 minutes prior to your scheduled departure for sign-in and safety orientation.

How safe is it?

We have an impeccable safety record as each of our guides is fully certified by state and US Forest Service regulations.  This includes CPR, First Aid, and extensive on-river training maneuvers.  Most our trips are perfectly suitable for families and beginners as long as you are willing to get wet!

How long has Whitewater Rafting, LLC been in business?

Since 1974, the same Larson family has owned and operated Whitewater Rafting, LLC.  We have many references available from groups and individuals who have used our services.  We suggest you ask the locals - someone at a local hotel or restaurant.  We have been voted "Best Rafting Company" in the Locals' Choice Awards for seven years!

Is transportation provided?

Yes, complimentary transportation is provided to and from the raft launch and pick-up sites.  We also provide complimentary shuttle service from any local (Glenwood Springs) accommodations or the Amtrak station.  Just call to arrange your pick-up!

Will there be photos?

We take photos of each trip.  A digital photo display is available for viewing  immediately following your raft trip.  You will have many shots to choose from and 8x10 prints can be made immediately for only $19.95 + tax or we offer the entire high quality jpeg series for only $39.95 with no copyrights!

How many to a raft?

Each raft carries 6-8 participants plus one certified guide.  Your group of 6 or less will always stay together, and may be paired with other individuals to make up a group of 6-8 total.  Groups of 7-10 will get their own raft along with one of our guides.

Do I get to participate?

Yes, if you like!  Most of our guests like to participate in the rafting adventure by paddling upon the guide’s instruction and commands.  However, if you just want to sit back and relax, we have equipment available to allow the guide to fully maneuver the raft alone.

How do I make reservations?

Secure online, phone, e-mail, or fax reservations are accepted and require a $10 / person deposit OR credit card hold.  This deposit is fully refundable should you need to cancel up to 24 hours prior to trip check-in.  No-shows or those missing the trip departure time will forfeit their deposit.

How far ahead should I make reservations?

Reservations can be made anytime online, or by phone, e-mail, or fax and will be confirmed immediately.  For groups of 8 or more, a minimum of one-week notice is recommended to assure availability.  Smaller groups can usually reserve within one-to-two days of the trip’s departure time.  Reservations are accepted 24 hours a day up to one year in advance and guarantee your spaces.

What time of day is the best?

Winds and unpredictable rain showers tend to be our most difficult weather conditions, generally found in the early afternoon.  Therefore, we always suggest a morning or very late afternoon trip, as these tend to have the nicest weather.  The sun stays up until 9pm during mid-summer so late trips are generally nice and warm!

What if I need to cancel my reservation?

You may cancel a reservation up to 24 hours prior to the trip check-in time without any penalty.  Just call, e-mail, or write us and we will confirm your cancellation.

What do I do with my valuables?

We don’t recommend bringing any valuables on the trip as they are subject to getting wet or lost.  There is no need for any money while on the river.  We have lockers available in our offices for car keys and valuables.  We can not assume responsibility for property loss or damage.

Do I need to know how to swim?

No.  However, you will get splashed so if you are afraid of the water, we would recommend reserving a “float trip”.  Please notify your guide if you are a non-swimmer.  Note:  Some of the more advanced trips offered during high water season may require the ability to swim.

Will I get seasick?

No.  People who may tend to become seasick on a ship have never had any problems on our rafting tours.  The boat does not “sway” or have any constant type motion.  Therefore, we have never had a guest complaint of nausea.

What should I expect?

Your rafting trip will be a very pleasurable experience.  We cater our trips according to each individual guest.  Some like to have the maximum whitewater thrills, some choose to splash other group members, some like an educational and scenic tour, and some just look for a relaxing float.  Whatever your preference, let us know at the time of your reservation or check-in and your guide will customize the trip to meet your needs.

Is lunch provided?

A full picnic lunch is included only on all our Full day tours.  Half day and short trips may have lemonade and water provided.  Lunch can be arranged on Half Day Trips upon request for an additional fee.

Can handicapped individual participate?

Yes!  Our facilities and trips are fully suited to all types of physical handicaps.

Can I bring my pet?

Pets are not permitted on any of the trips.  A free kennel is available for those traveling with a pet to avoid overheating in parked cars.

What is Glenwood Springs' weather like?

Glenwood Springs, CO is at 5730 ft. elevation, and summer weather is usually very moderate.  Highs are generally in the mid-80’s and night time lows in the 50’s.

What if it rains?

Mother nature can be somewhat unpredictable here in the Rocky Mountains.  But that doesn’t stop us.  We provide rain gear and have full wetsuits available for anyone who may tend to chill easily.  We guarantee our trip departure so come rain or shine, we go out regardless.  However, you always have the right to cancel or change your trip due to inclement weather, prior to the trip departure, with no penalty.

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Last modified: 03/20/09